Need some assistance?
Call 1-800-704-4241 to speak to one of our parts specialist. (Mon-Fri, 8am-5pm EST)

Shipping Policy

1/1/2014

Regular Shipping Option

All in stock orders will ship within 1 to 2 business days.

However, there may be times when a product you have ordered is out-of-stock at our distribution center which will delay fulfilling your order. Normal transit times for products that have to be transferred from an alternate warehouse to our distribution center range from 2 to 5 business days. 

If the item is not available at our alternate warehouse, it is considered backordered. Manufacturer backorders may create longer delays and vary widely. We will keep you informed via email of any products that become backordered and/or unavailable from the manufacturer. If your order contains multiple items and one or more parts are out of stock, we will ship your order when it is complete. (Split shipments are available upon request and may require additional shipping.)

Once the order is complete it will be processed for shipment. An email with the tracking number will be sent to the email address on file.

Please contact us if you ever have any questions about your order. We are eager to assist in any way possible. Call us toll free at 1-800-704-4241 (Monday thru Friday 8am-5pm EST)

Note: We cannot guarantee when an order will arrive once we have shipped it. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by holidays, weather related shipping delays or product availability.

Power Mower Sales ships primarily through United Parcel Service (UPS), United States Postal Service (USPS), and Federal Express (FEDEX). Our shipping and handling fees are based on Ground Shipments. Expedited shipment methods are available upon request.

Please note: Holidays observed by Power Mower Sales and/or UPS/USPS are not considered business days for the purposes of estimating fulfillment or shipping transit times. We ship to physical addresses in all 50 United States and to PO Boxes in all states.

Additional shipping charges apply for oversized / overweight packages. Applies to billable weight greater than 9 lbs for P.O. Box deliveries, 40lbs for UPS Ground, and 20lbs for Air shipments. Billable weight is the larger of the actual package weight or the package cubic volume in inches divided by 194. If additional shipping charges apply, we will contact you prior to shipping your package. Size limits may also apply and require items to be sent via freight.

Shipping & Handling Fees

(Ground Delivery to the 48 Contiguous States.)

UP TO $9.99 ------------> $6.99
$10.00 - $29.99 ---------> $8.99
$30.00 - $69.99 ---------> $12.99
$70.00 and up -----------> $15.99
*Additional charges for orders with size or weight exceptions.
**Expedited Shipping quotes are available upon request. Call 1-800-704-4241

If you select Customer pickup and you are purchasing an over-sized item, the site will collect the additional fee required for shipping as a security deposit. This will fee will be refunded upon pickup of order.

Track My Package

Want to know where your order is?

Click HERE to log into your account and check your order status anytime.

Please allow up to 24 hours for tracking information and order processing information to be available AFTER you have received your confirmation e-mail that your order has been shipped. Orders could possibly be shipped from multiple locations.

Express Delivery

Available upon request please call to see if product is in stock!

Upgrading to Express Delivery does not change how long it takes us to ship products. It only reduces the travel time after leaving our warehouse. For example: an out of stock part might take two or more days to leave our warehouse, but then would be guaranteed (by Shipper) to arrive in two business days.

Truck Freight Shipments

Items too heavy or too large for standard ground shipments will be shipped by truck. Please call us for a freight quote. The usual shipping charge for freight service runs between $50 and $200. Include your daytime phone number on the order form so the carrier can schedule merchandise delivery to be made when you will have unloading help on hand. Always better if you can arrange drop off at a commercial location. (Truck freight companies do not require their drivers to unload shipments. An additional lift gate charge may apply if the driver unloads the merchandise.)

International USPS

Power Mower Sales is a USPS International Freight and Express shipper. Rates will vary depending on weight and country. Power Mower Sales is not responsible for any duty or taxes leviedreceiving country. It the sole responsibility of the receiving party to pay any such charges.

PLEASE NOTE: We cannot ship WHOLEGOODS (i.e. Chain Saws, Lawn Mowers, Engines, etc) internationally. Please contact us for more information on how we can help you.